A well regarded International Bank have an exciting opening to train a fluent Cantonese speaker Please note you must hold a UK passport This is a great opportunity to join the banking sector and offers excellent benefits and career potential Happy to train someone with a bit of relevant experience , here is a list of responsibilities – To answer E-banking hotline calls and respond to customer enquiries both over the phone and by email. To deal with Cyberbanking and Debit card related requests and instructions. To provide customers with product and service information To process forms, applications and instruction To identify and escalate priority issues To recognise customers’ needs and develop new business for the Bank Position Accountabilities: Process To accurately complete or input data and made amendment on screen and records. To keep clear records of transactions/processes.
Source: Cantonese Jobs | Indeed.co.uk