Job title: Operations Analyst Location: Ealing W5 Hours: 09:00 – 18:00 (Monday – Friday) (subject to business requirements – must be flexible ) Other Conditions: Shift work (may necessitate work on weekends and/or outside the hours specified above), Night-time coverage (required as, and when, deemed necessary) Fluent in Cantonese or Mandarin (Ideal, not required). Key tasks: Reporting any issues arising during regional business hours to the OO. Lead, drive and assist in all Project Management (“PM”) tasks as assigned by the COO. Assisting the OO in setting user access permissions, rights and authorisation in company’s in-house systems on behalf of the COO for required personnel together with other related tasks.
Assist the OO in testing of existing and new applications (“Apps”), products and other related aspects (e. g. user-interface features) deployed by Company’s Development Technology team. Collaborate with the OO to provide Management Information (“MI”) reports to the COO concerning relevant performance metrics.
Independently gather, synthesize and analyse data from Company’s websites and/or Apps to assist the COO in making informed decisions in the form of Key Performance Indicators (“KPIs”). Assisting the OO in providing Suspicious Activity Reports (“SARs”) on Anti-Money Laundering (“AML”)/Countering the Financing of Terrorism (“CTF”) concerns to the COO. Assisting the OO by drafting, preparing and reviewing procedure documents for the COO concerning Company’s business operations.
Source: Cantonese Jobs | Indeed.co.uk