Marketing Executive @ eTOP Global

  • Contract
  • Full Time
  • Anywhere

Salary From 30,000 OTE 10,000 Business Travel Allowance Full time – Contract Does this sound like you. Excellent customer development and service skills and likes to make cold calls or work with people. Enjoys working in a cross-field of high-tech & fashion industry with high-pressured environment. Enjoys working to and can achieve challenging targets.

Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude. Able to work independently. Able to multi-task and switch quickly between tasks. Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.

Strong organisational and prioritisation skills. Strong people/ communication skills. Is a team player. Offers help and support to others.

Highlights of this role include; Talks with, and listens to customers to build rapport and understands their requirements Qualifies own understanding of the customer’s needs – through discussion and gauging the customer’s reaction to alternative options – to build the closest possible match between the product and customer Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through test use Uses in-depth product knowledge to guide the customer towards the best choice for them Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e. g. attending to Aftersales customers, with the aim of obtaining more feedback and new business) Customer & Service Orientation Creates an excellent customer experience. Identifies and anticipates customer’s expectations and needs to ensure their journey is exceptional Assures that customer issues are resolved and focuses on customer satisfaction.

Achievement and Results Motivation Strives for outstanding performance and sets challenging goals and targets. Shows initiative and takes charge of accelerating the business with a focus on solutions and operating issues support. Makes sure that he/she achieves results in conversations. Analytical Thinking and Decision Making Analyses and evaluates key data quickly and with the relevant details, abstracts to a higher level, applies logics and common sense.

Makes decisions, commits to actions and takes over responsibilities with calculated risks. Customer & Service Orientation Creates an excellent customer experience. Identifies and anticipates customer’s expectations and needs to ensure their journey is exceptional Assures that customer issues are resolved and focuses on customer satisfaction. Brand identification Identifies with and acts for eTOP Global brand, principles and values.

Acts as an ambassador for eTOP Global and its Business Partners Network and is passionate about the products and perceived image. Interpersonal Skills Easily builds up relationships, is empathic and self-confident. Is engaging, open for personal interaction, and pleasant. Presents good arguments to support propositions, negotiates with a sense for the “right” moment and remains objective when faced with criticism.

Flexibility and Desire to Learn Adapts quickly to unknown situations, is flexible, self-reflective, and willingly improves his/her own skills and competence. Shows an openness to change, innovates processes, and strives for new ideas. Self-Management & Team Orientation Manages his/her time appropriately, taking into account costs and time. Prioritises information and works in a structured and efficient manner – even under pressure.

Facilitates interaction between team members and appreciates teamwork. Look for ways to enhance collaboration and balance the interests and concerns of team members. Working Experience Preferred 1 year minimum in a similar role that has been within a retail/ fashion/ wholesale environment in the fashion industry. Detailed knowledge and understanding of the distribution chains for Wholesale/ Retail/ Franchise.

Use of Microsoft Office – Essential MultipleLanguage Ability First Language Required: English (Native Speaker Preferred) Second Language Preferred (Not Required): French, Italian, Spanish, Korean, Japanese, Thai, Mandarin, Cantonese In addition, we offer first-class employee benefits schemes such as: London office based and work from home. 28 days annual leave Training/Career development Business Travel Allowance If this fantastic opportunity to what you have been looking for, please submit your CV and interview is required.

Source: Cantonese Jobs | Indeed.co.uk