Mandarin Speaking Customer Service Advisor

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Mandarin Speaking Customer Service Advisor Location: Working from Home Salary: 19k 37. 5 hours 00:00 – 08:30 or 00:30 – 09:00 Our prestigious client is looking to appoint a Mandarin Speaking Customer Service Advisor . Key Responsibilities: To provide excellent customer service to a range of customers with varying requirements To represent the home office and uphold the values To respond to both verbal and written communications Ability to effectively question customers, even with complex background information Flexible -has the ability to switch between call and email work, whilst maintaining accuracy You are able to work at pace and balance a number of priorities Candidate Requirements: Fluent in both Mandarin and Cantonese Excellent verbal communication skills Ability to respond to written communications by email Ability to handle sometimes complex and sensitive calls and react with the appropriate level of compassion Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly’s Privacy Statement.

For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Source: Cantonese Jobs |